Our Privacy Policy

Explained briefly: When you place an order on this site we will delete your data immediately after your order has been processed and shipped, unless you decide to create an account with us for practical checkout or marketing purposes. If you decide to do so unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us.

We don’t like it when someone gives away our personal information or spam us with marketing purposes without our consent, so there is no way we would do it to you. We promise not to sell, rent or share your personal information with anyone.

We are committed to preserving the privacy of all visitors to our website at www.zunzunlab.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this website, you consent to the collection and use of your information under the terms of this policy.

1. Information that we collect from you

When you visit, register or order products or services on www.zunzunlab.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We may also collect information about you from messages you post to the website and e-mails or letters you send to us.

2. Use of your information

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. Your data will be automatically deleted from this website after 30 days, which is the average time your order would be completely processed, taking in consideration shipping time and returns when it would be the case. Unless you decide to register with us.

If it is the case we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Furthermore and only where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know to not do it again.

We would also keep invoices that may contain your personal data such as name, address and telephone number for tax purposes for no more than 100 days.

3. Disclosure of your information

The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

4. Cookies

Cookies are small amounts of information which we may store on your computer.

Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies.

5. Security and data retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will only retain your data on the website as long as we make sure your orders were completely full-filled which means no more than 30 days, in our fiscal documents for no longer than 100 days or longer if you decide to make an account with us. Inactive accounts will be automatically deleted after a year. For the period your data is with us, you can be sure it is fully protected.

6. Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

7. How to unsubscribe from our marketing emails

To unsubscribe from our marketing emails please click the link at the bottom of your email.